Keeping a website or application running smoothly is key to the success of your online business. Byteize offer monthly packages, which mean you can operate your site or application with the peace of mind that you have technical backup if and when it is required.
We offer 3 levels of support, with our basic support package coming as standard with all our website and application packages.
Once we launch a website or application our clients may need support, guidance or may want to make amendments further down the line. We are here to help, and we don't consider our work completely finished once we launch; we want to be there for you as your business grows and your online business needs develop.
Do you need help running your website?
You may want new content adding to your website but you're not sure how to do it. Maybe you need to make regular amendments but simply don't have the time. Are you struggling to work with your CMS platform? If you feel a bit stuck, or you simply want some help to keep your website running smoothly with fresh content, then we can help you.
Choose from our support packages, and get in touch to get started. We can support you as little or as much as you like, and we can help you decide which package is most appropriate for you.
Our basic support level means that will assist you if there is an issue with the content management system, or if you are struggling with adding some content.
If you have a general question relating to a project we have worked with you on, we are happy to help. Or if there is an issue with the hosting platform we can help resolve this.
This level of support comes as standard, as we intend to work with our clients on a long-term basis and wish to be a reliable source of advice.
FULLY MANAGED SUPPORT
This level of support means that we will take on some of the tasks on behalf of the client, for example adding pages to a website.
For clients who may not be technically minded we can administer website hosting or virtual servers.
This level of support is for those who don’t want to be worrying with the day to day issues of running a website or hosting. We will take care of that for you.
CUSTOM APPLICATION SUPPORT
When we develop bespoke applications, they require ongoing maintenance and updates.
This will usually require a bespoke ongoing monthly agreement to keep the application running smoothly.
This can be discussed as part of the initial project brief.
GET IN TOUCH
Get in touch today to discuss our support packages